Return Policy

Returns and Exchanges

-We accept returns and exchanges for regular priced clothing/shoes postmarked for return within 7 days from the date you received your order for a full refund. We also must receive the item within 14 days from the day the customer received their item. 

-Customer is responsible for return shipping cost. 

-Refunds are processed within 14 days of receiving the return.

-Refunds are contingent upon inspection of item(s). Items must be returned in new, unaltered, and unused condition, with tags still attached. Shoes must be returned in original box, unworn and have original stickers. Unacceptable returns will be returned to the customer at customer's expense. 

-All sale items are final sale. (no returns or exchanges)

-All jewelry is final sale and nonrefundable.

-Hazel Lane is not responsible for any lost or damaged return packages due to transit.

-In order to make a return please contact us at:


       ~Thank you for shopping with us!